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Fill out the form for inquiries regarding shipping and orders or inquiries regarding advertising, becoming a vendor, collaboration, events, press, media, and sales.
You can also get me on the messenger button bottom right of your screen and I'll do my best to get back to you as soon as possible.
You can also contact me by phone between the hours 09:00 - 16:00
Contact Number +61 422 308 358
My customers' satisfaction is my number one priority.
I offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging.
Refunds will be paid out after inspection of the returned products.
I personally conduct rigorous quality checks on all products before they are shipped to you. However, if you happen to receive a product with visible defects, please take photos of the item and send them to me. I will promptly respond and work with you to determine the best course of action to resolve the issue.
Your satisfaction is my top priority, and I want to ensure that you are completely satisfied with your purchase. So, please don't hesitate to contact me if you have any concerns about the products you receive.
Domestic shipping can take up to 6 business days. Express faster
International shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
If your order hasn't arrived after two weeks, please contact me and I will look into the details.
Dolphin & Dog pty ltd
1 Vendul Crescent, Port macquarie
ABN - 46663263634